How to Order
Ordering on Upsilon is simple and personal. Browse the collection, send us a WhatsApp message with what you want, then discuss and confirm your order directly with our team.
From Chat to Checkout
No complicated forms. A short conversation is all it takes to get your order on its way.
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search 01
Find Your Product
Browse the Shop by category, or search by product name. Open a product page to check the available sizes, colors, and details before you message us.
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chat 02
Send a WhatsApp Message
Tap the WhatsApp button and tell us what you want: the product, size, color, and quantity. A ready-made message template is provided so you only need to fill in the blanks.
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forum 03
Discuss Your Order
Our team replies in the same chat to confirm stock, final price, available vouchers, and estimated shipping. Ask anything here — colors, sizing, delivery time, or care instructions.
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location_on 04
Share Delivery Details
Send the recipient name, active phone number, and complete delivery address with postal code. We will repeat the full order summary back to you for confirmation.
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payments 05
Complete the Payment
After you confirm the summary, our team will share the payment instructions. Send the payment confirmation in the same chat so we can process your order immediately.
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Track Your Delivery
Once payment is verified, your order is packed and shipped. Delivery updates are shared through the same WhatsApp conversation, and you can also check the status on the Track Order page.
What To Include In Your First Message
The more detail you send up front, the faster we can confirm your order. Copy the template below and fill in your preferences.
Hi Upsilon, I'd like to place an order.
Please help me with the details:
- Product:
- Size / Color:
- Quantity:
- Delivery address:Good To Know Before You Order
- check_circle Stock and final pricing are confirmed by our team before any payment is taken.
- check_circle Vouchers apply to your order — just mention the code in your message.
- check_circle Product questions, sizing help, and delivery estimates are all discussed in the same chat.
- check_circle Keep your payment receipt ready so the order can be processed without delay.
Prefer to order through the website?
You can also add items to your cart and check out directly. If you get stuck at any step, message us on WhatsApp and our team will take it from there.
Go to Shop arrow_forwardReady To Place Your Order?
Our team is available to help you choose the right product and answer any questions.